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Friday, August 29, 2008

Educational Accents gets 5 Stars!

I have to post a rave review for the website Educational Accents! This is a site that buys and sells used homeschool curriculum. I have purchased from them in the past and they have great prices as well as speedy shipping.

Last week, I placed another order. When I received the shipment this week, I realized that one of the books I ordered, Famous Men of Greece, was not the full textbook, but a guide for the book. I checked the receipt and it simply said Famous Men of Greece. I wasn't sure if the mistake was mine or edaccents. I decided not to do anything, especially since the cost was so little.
The next day, I received an email from edaccents asking me to comment on my order. I think I gave them 4 out of 5 stars. And mentioned the mistake. Later that afternoon, I received a phone call from an edaccents representative. She apologized for the mistake and said that they were going to ship the correct book out and that I could keep the guide they had sent! Talk about quick, responsive customer service!
I am really impressed with this website. Even though the mistake may not have been their fault, they wanted to make sure that I was satisfied. The next time I need homeschool books, I will definitely check them first.

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